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Best Rate Guarantee

Our Best Rate Guarantee assures you that the best place to shop for the best rates for our hotel is right here on www.donshulahotel.com.  There is no need to spend your valuable time searching alternate travel websites to find a better deal.  With our guarantee, you will not find a lower qualifying Internet rate available to the public.  If you find a lower rate than the rates shown on www.donshulahotel.com that is available and bookable on another website for the same dates, same room type, length of stay and number of guests, please contact us at 305-820-8100.  If the claim can be verified, we will match the rate shown on the other website, plus extend a complimentary upgrade.  It’s that simple!
Terms and Conditions

  • The reservation must be made on www.donshulahotel.com for Shula’s Hotel & Golf Club in order to qualify.
  • The rate must be available to the general public and does not apply to:

    • Negotiated/Contracted rates or group rates
    • Opaque rates booked on an auction site where the consumer does not know the hotel being booked until confirmation.  Examples of these types of sites are (but not limited to) Hotwire.com and Priceline.com.
    • Package websites or wholesale websites where room rates are packaged with other travel components, such as air or rental cars.
    • Hotel package rates that include additional amenities such as meals, golf, breakfast, etc.
    • Discount rates that are offered to a select group of individuals such as senior citizen rates and government rates.
    • Rates extended to long stays over 30 days.

  • The comparison rate on an alternate site must be found within 24 hours of booking or at the same time of booking.  Each night will be considered individually when evaluating the comparison rate.
  • The matched rate discount will be taken from the lower rate found and verified on the other site.  The lower rate must be bookable.
  • The guarantee does not apply to taxes, gratuities, guest incidental charges, food and beverage charges or any other fees you may incur during your stay.